Terms of Service


YoomTen.com Terms of Use

Updated: March 16, 2026

Please read these Terms of Use carefully, as they constitute a legally binding agreement between you and us, and contain important information about your rights, remedies, and obligations.

The yoomten.com platform is also accessible through the domains yoomten.hu, yoomten.at, yoomten.eu and yoomten.de. These domains are considered part of the yoomten.com platform, and the same terms apply to their use in all cases. By accessing through any such domain, you accept the Terms of Use, Instructor Terms and Privacy Policy of yoomten.com. Hereinafter, all such interfaces are collectively referred to as “yoomten.com”.

The mission of yoomten.com is to improve quality of life through learning. We enable anyone from anywhere in the world to create and share educational content as an instructor, and for others to access this content as students for learning purposes. We believe that our marketplace model is an effective way to provide valuable educational content to our users. In order to keep our platform and services safe for you, for us, and for the community of students and instructors, clear rules are necessary. These Terms apply to all your activities on the yoomten.com website, mobile applications, and other related services.

If you publish a course on the yoomten.com platform, you must also accept the Instructor Terms. Detailed rules regarding the processing of personal data of students and instructors are contained in the Privacy Policy, which forms part of these Terms.

The Platform is not considered the actual provider of the courses and does not replace the Instructor in the legal relationship concerning the provision of digital content.

During the operation of the Platform, we may use third-party service providers. It may occur that data necessary for providing the service is transferred to these providers in accordance with the Privacy Policy. (e.g., payment system)

1. Introduction

1.1 Purpose of the Platform

These General Terms and Conditions (hereinafter: “Terms”) regulate the conditions for using the online educational platform called yoomten.com (hereinafter: “Platform”).

The Platform is a digital educational platform and online marketplace that enables independent instructors and content providers (hereinafter: “Instructors”) to upload and make available digital educational content – in particular video courses, teaching materials, and related digital learning materials – on the Platform, and allows users (hereinafter: “Users” or “Students”) to access such content through the Platform for learning purposes.

The Platform provides the infrastructure necessary for publishing, displaying, searching, marketing, access management, payment processing, technical delivery, and related customer support of content created by Instructors.

The Platform operates as a digital marketplace and, as a general rule, is not considered the author, professional creator, or provider of the courses created by Instructors. The content, legality, accuracy, compliance, and professional correctness of the courses and digital content available on the Platform are – within the limits of applicable mandatory laws – primarily the responsibility of the respective Instructor.

In the legal relationship between the User and the Instructor regarding access to digital content, the Platform acts as an intermediary, marketplace operator, and technical service provider. The Platform is entitled to organize and operate payment, invoicing, tax handling, customer service, access management, and settlement processes necessary for transactions through its own systems or with the use of external service providers.

The Platform may review uploaded content solely from technical, formal, security, quality, legal compliance, or policy compliance perspectives, but does not undertake to perform a full prior professional review of each piece of content.

The type of access to courses available on the Platform may vary depending on the nature of the course. Some courses provide access for a specified period, currently up to 12 months, upon a one-time fee, while others are available through a subscription model, in which case access is tied to the validity period of the subscription.

Instructors may sell their content published on the Platform on other platforms or channels as well, unless otherwise agreed in writing; the Platform does not require exclusive distribution rights from Instructors.

The Platform may apply discounts, promotions, or marketing campaigns in connection with the sale of courses. The commission structure, remuneration, settlement rules, and financial conditions between the Platform and the Instructor are defined in a separate document, the Instructor Terms.

The Platform technically facilitates the conclusion of the contract between the Instructor and the User; however, the provider of the professional content of the course is always the respective Instructor.

1.2 Service Provider Details

The operator of the Platform and the service provider under these Terms (hereinafter: “Service Provider”) is the following company:

Company name:
YoomTen.com Online Oktató és Szolgáltató Kft.

Registered office:
H-8200 Veszprém, Szent István utca 45., Hungary

Company registration number:
19-09-516726

Tax number:
24744890-2-19

EU VAT number:
HU24744890

Registering court:
Company Registry Court of the Veszprém Tribunal

Contact email:
info@yoomten.com

Website:
https://yoomten.com

The Service Provider is the technical and commercial operator of the Platform. As a digital marketplace operator, the Service Provider provides the infrastructure necessary for publishing, displaying, searching, managing access, processing payments, invoicing, customer service, and related settlements between Instructors and Users.

The Service Provider is not considered the author or professional issuer of the content created by Instructors and, as a general rule, does not replace the Instructor in the legal relationship concerning the professional content of the course. However, the Service Provider is entitled, to the extent necessary for operating the Platform, to participate in payment processing, fee collection, technical organization of invoicing, handling of applicable taxes, and settlement and payment distribution to Instructors, in compliance with applicable laws.

1.3 Availability of the Platform and Services

These Terms apply to the use of the online educational platform called Yoomten (hereinafter: “Platform”).

The Platform is primarily accessible at the www.yoomten.com domain.

The term Platform in these Terms refers to the digital educational marketplace operating under the Yoomten brand, accessible through various digital interfaces.

The Platform services are available in particular through the following interfaces:

the yoomten.com website,
the Yoomten mobile application, available on iOS and Android operating systems,
as well as any related digital interface or system that serves to provide the Platform’s services.

The Platform enables the publication, sale, and access of digital educational content.

Instructors may upload content and manage courses exclusively through the web interface. The mobile application primarily provides Users with access to purchased or available courses.

Educational content available on the Platform is provided to Users in the form of a viewing right. Downloading, copying, distributing, or storing videos, materials, or any digital content outside the Platform without authorization is prohibited.

The Yoomten mobile application may, in some cases, allow temporary offline access within the application, which occurs exclusively within the technical environment provided by the Platform and does not constitute downloading or acquiring the content.

Offline access within the application only allows viewing of the content and does not provide access to a file-format copy of the content.

Certain functions of the Platform – particularly AI-based services and interactive features – are only available with an internet connection.

These Terms apply to all use of the Platform through the interfaces or systems defined above.

Full use of the Platform’s services – including, in particular, purchasing courses, publishing content, and using instructor features – requires registration. Detailed conditions of registration are set out in later provisions of these Terms.

1.4 Scope and Acceptance of the Terms

These General Terms and Conditions define the conditions for using the Platform and regulate the fundamental framework of the legal relationship between the Platform operator, Instructors, and Users.

These Terms apply to all natural or legal persons who use the Platform in any way, including in particular:

visitors of the Platform,
registered Users,
Users purchasing courses,
Instructors publishing content on the Platform,
as well as companies and organizations using the Platform’s corporate services.

Use of the Platform’s services – including, in particular, purchasing courses, accessing courses, and using instructor features – requires the creation of a user account.

By registering on the Platform, using the Platform, or making a purchase on the Platform, the User declares that they have read and accept these Terms as binding.

If the User does not accept these Terms, they are not entitled to use the Platform’s services.

Business service

Certain services of the Platform are also available to corporate clients (hereinafter: “Business package service”).

Corporate clients may use the Platform’s services based on a separate agreement. Within the framework of corporate services, the Service Provider may provide educational content and courses tailored to the needs of the corporate client, and may undertake the development of custom or company-specific training content.

Within the corporate service, the corporate client may be entitled to upload its own internal training materials or educational content to the Platform. Such content is accessible exclusively to the users of the given corporate client and is not made available to other Users or Instructors.

The detailed conditions of corporate services are governed by a separate agreement between the Service Provider and the corporate client.

Unless otherwise provided in the separate agreement, the provisions of these Terms shall also apply to corporate users.

2. Definitions

For the purposes of these Terms, the following terms shall have the meanings set out below.

Platform

The online educational marketplace called Yoomten, accessible via the www.yoomten.com website and the Yoomten mobile applications, which enables the publication, sale, and access of digital educational content.

The Platform operates as a digital marketplace that provides the technical infrastructure for the sale of digital content between Instructors and Users.

Service Provider

The operator of the Platform, which provides the technical infrastructure and related digital services necessary for the operation of the Platform. The Service Provider acts as a digital marketplace operator and intermediary platform, enabling Instructors to make digital educational content available and Users to access such content through the Platform. The Service Provider does not become the author or professional issuer of the educational content provided by Instructors; however, it is entitled to perform tasks related to the execution of transactions, management of access, payment processes, technical organization of invoicing, tax handling, and settlement with Instructors.

User

Any natural or legal person who uses the Platform, including in particular:

visitors of the Platform,
registered users,
persons purchasing courses,
Instructors publishing content on the Platform,
as well as organizations using the Platform’s corporate services and their users.

Student

A registered User who purchases access to courses available on the Platform, receives such access as a gift, or is otherwise entitled to view them.

Instructor

A registered User who creates and publishes digital educational content on the Platform and is entitled to sell access to such content through the Platform marketplace.

The Instructor is the author or authorized user of the uploaded content and assumes responsibility for its legality and content.

Course

Digital educational content created by the Instructor and published on the Platform, which may consist in particular of video materials, teaching materials, documents, or other related digital learning content.

Digital Content

Any educational or training material published on the Platform in electronic form that is displayed or made available through the Platform.

Access Right

A limited, non-transferable usage right that allows the User to view digital content available on the Platform through the Platform interface in accordance with these Terms.

The access right does not constitute ownership of the digital content.

Purchase

The process by which the User pays a fee through the Platform in order to obtain access rights to a specific course or content.

Subscription

A form of access that provides access to one or more courses or content packages on the Platform for a defined period of time.

2.1 Platform Packages

Expert Base Package

The Expert Base package is a service package of the Platform under which the Instructor may upload and make digital educational content available on the public marketplace of the Platform.

Content published under the Expert Base package may be:

available free of charge, or
available for a fee.

Global Pro Package

The Global Pro package is a service package of the Platform under which the Instructor may publish digital educational content for which the Platform may provide additional services – in particular language translation or localization solutions.

Courses published under the Global Pro package are available exclusively for a fee.

The Platform is entitled to determine a minimum sale price for such courses, below which the Instructor is not entitled to sell the course.

The Instructor is entitled to make a limited number of preview videos or content available free of charge to Users.

Business Package

The Business package is a service package provided by the Platform for corporate clients.

Within the Business package, the corporate client may:

purchase access to courses on the Platform for its employees,
upload its own internal training materials,
order the development of custom corporate training content.

Content available under the Business package does not become accessible on the public marketplace of the Platform.

2.2 Authorized Corporate User

An Authorized Corporate User is a natural person who receives access to the Platform’s training content under a Business package purchased by a corporate client.

The Authorized Corporate User is not considered the purchaser of the courses; the access is acquired by the corporate client.

2.3 Types of Content

Free Content

Free content is a course or part of a course to which the Platform provides access to Users without payment.

Examples include:

a free course published under the Expert Base package,
a preview video published under the Global Pro package.

Preview Content

Preview content is a limited-access part of a course or video that serves to present the course and is available to Users free of charge.

2.4 Support and Gift Programs

Gift Course

A right of access to a course that is provided free of charge to a User by the Platform or the Instructor for promotional or educational purposes.

A gift course is personal, non-transferable, and cannot be exchanged for money.

Scholarship Program

The Scholarship Program is a support program operated by the Platform under which the Platform may provide free or discounted access to courses to certain Users – in particular individuals in need, students, or participants in educational programs.

The conditions and eligibility rules for access provided under the Scholarship Program may be determined separately by the Platform.

2.5 Mobile Application

Mobile Application

The official mobile application of the Yoomten Platform, available on iOS and Android operating systems, which allows Users to view the content of the Platform.

The mobile application may provide temporary offline access for certain content, which can only be used within the application and does not constitute downloading or acquiring the content.

2.6 AI Functions

AI Services

Certain functions of the Platform may use services based on artificial intelligence. The Platform strives to ensure the responsible operation of AI systems.

The operation of AI-based services is carried out in accordance with applicable European Union, national, and – where applicable – international laws and guidelines.

3. Registration and User Account

3.1 Registration

To fully use the Platform’s services – including in particular purchasing courses, accessing courses, and using instructor features – the creation of a user account is required.

As a general rule, the User is entitled to create one user account. The Platform reserves the right to restrict or terminate accounts that have been created for multiple registrations or for abusive purposes.

During registration, the User is required to provide true and accurate information.

The User is responsible for ensuring that the data provided during registration remains accurate and up to date.

3.2 Minor Users

As a general rule, the use of the Platform is recommended for adults.

To use the Platform’s services, the User must be at least 18 years old, or – if the User has not yet reached the age of 18 – the consent of a parent or legal guardian is required for registration.

In the case of Users under 18 years of age, registration becomes valid only if the parent or legal guardian activates the user account via the confirmation link sent by the Platform in an electronic message.

The parent or legal guardian is responsible for the minor User’s activity on the Platform and for compliance with these Terms.

The Platform’s services may not be used by persons who have not reached the minimum age required for the use of online services under applicable laws.

If the Platform becomes aware that a user account has been created in violation of these age requirements, the Platform reserves the right to suspend or terminate the account.

To create an Instructor account and publish educational content, the User must be at least 18 years old.

The Platform reserves the right to verify the identity of the Instructor and may request appropriate documentation before allowing content publication or enabling payouts.

3.3 Personal Nature of the User Account

The user account is personal and may only be used by the registered User.

Access credentials associated with the user account – in particular the password – may not be shared with any other person.

The user account may not be transferred or sold.

3.4 Account Security

The User is required to keep the access credentials of their account confidential.

If the User becomes aware that an unauthorized person may have gained access to their account, the User must immediately notify the Platform operator at info@yoomten.com.

The Platform reserves the right to temporarily restrict or suspend a user account if:

there is suspicion of unauthorized access,
the security of the account is compromised,
or there is suspicion of a violation of these Terms.

The User has the right to request the temporary locking of their account if its security has been compromised.

3.5 Instructor Account and Verification

By creating an Instructor account, the User is entitled to upload and publish digital educational content on the Platform.

The Platform reserves the right to verify the identity of the Instructor and the accuracy of the data provided in the instructor profile. Verification may include, in particular:

the identity of the Instructor,
contact details,
payment / bank account details,
taxation or billing information,
as well as information displayed in the Instructor’s profile.

The Platform may request documents or information necessary to identify the Instructor or to comply with legal obligations.

If the Instructor fails to provide the required identification data or if its authenticity cannot be verified, the Platform reserves the right to restrict or terminate the instructor account.

The Platform does not verify the professional or substantive accuracy of uploaded courses.

The Instructor bears sole responsibility for the legality, accuracy, and professional content of the materials uploaded to the Platform.

The Platform reserves the right to temporarily or permanently remove content that is unlawful, violates policies, or is subject to complaint.

3.6 Suspension or Termination of User Account

The Platform reserves the right to temporarily suspend or permanently terminate a user account if:

the User violates these Terms,
the User provides false or misleading information during registration,
there is suspicion of unauthorized access or abuse,
the User engages in activity that endangers the operation of the Platform or the safety of other users,
or applicable laws require it.

The Platform also reserves the right to terminate a user account if the User violates the age or eligibility requirements set out in these Terms.

The User has the right to request the termination of their account through the Platform’s customer support.

3.7 Consequences of Account Termination

In the case of Student Users

If the User’s account is terminated:

the User loses access to the Platform and to the courses,
active subscriptions are terminated,
previously acquired access rights may cease in accordance with these Terms, applicable laws, or specific access conditions.

Termination of the account does not entitle the User to an automatic refund, unless required by law or provided by the Platform’s policies.

In the case of Instructors

If the Instructor’s account is terminated, the Platform reserves the right to maintain limited availability of the content published by the Instructor in order to ensure the stable operation of the Platform and to protect the interests of Users.

The Instructor’s courses:

will not be available for new purchases,
will not accept new Users.

However, Users who have already purchased access to the courses may remain entitled to view them until the expiration of the purchased access period, provided that the Course does not violate any policy.

In the case of Business package

If the course is available under a Business package, access shall remain valid in accordance with the agreement between the corporate client and the Platform.

3.8 Deletion of Instructor Content

The Instructor has the right to request the removal or deletion of a course or digital content published on the Platform.

If the course has no active subscription or valid access rights, the Platform may remove the course from the system.

If the course already has Users with valid access rights, the course will not be deleted immediately.

In such cases:

the course will no longer be available to new Users,
Users who have already obtained access remain entitled to view the course until the expiration of their access period.

The Platform may archive or technically restrict the course in order to ensure continued access for existing Users.

3.9 Rules on AI-generated Content

The Instructor may use artificial intelligence-based tools when creating content published on the Platform.

However, the Instructor is not permitted to publish a course or educational content that is entirely generated by artificial intelligence without the addition of their own professional input, review, or editing.

If the Instructor uses artificial intelligence in the creation of a course – particularly for generating or modifying text, images, audio, video, or other educational content – they must clearly indicate this in the course description.

The Instructor is responsible for ensuring that the content uploaded to the Platform:

has been professionally reviewed,
complies with applicable laws,
and does not infringe the copyright or other rights of third parties.

The Platform reserves the right to remove content that is entirely AI-generated or that violates the Platform’s AI usage rules.

4. Content and Usage Rights

4.1 Ownership of Content

Educational content uploaded to the Platform – including, in particular, videos, audio materials, documents, and other learning materials – and all related intellectual property rights belong to the Instructor or the rightful owner of the content.

The upload of content does not result in the transfer of copyright or any other intellectual property rights to the Platform operator or to the Users.

Users acquire only the access rights to the content as defined in these Terms and Conditions.

4.2 License Granted to the Platform

By uploading content to the Platform, the Instructor grants the Platform a non-exclusive, territorially unrestricted, royalty-free license, aligned with the duration of these Terms and the Instructor Terms, for the following purposes:

storage,
display,
streaming,
technical processing,
making the content available on the Platform,
ensuring its searchability, recommendation, and localization,
as well as copying, transformation, and processing to the extent necessary for the operation of the Platform.

This license is granted solely to the extent necessary for the operation of the Platform, the display of courses within the Platform, their promotion, making them accessible to Users, and for related technical, customer service, and marketing activities.

The Platform does not acquire ownership of the content.

The Platform is entitled to use short excerpts of the content, its title, description, metadata, cover image, preview materials, and promotional segments for the purpose of promoting the Platform or the given course, including on the Platform’s own interfaces, social media channels, advertisements, partner appearances, and marketing campaigns.

The Instructor grants this license in a manner that allows sublicensing, to the extent necessary, to subcontractors, technology partners, and data processors required for the operation of the Platform.

4.3 Use for Marketing Purposes

The Platform is entitled to present and promote courses published on the Platform for marketing and promotional purposes.

Within this framework, the Platform is particularly entitled to use:

short video excerpts,
preview content,
course segments,
visual or textual elements

on its own interfaces and on external online platforms.

Marketing use may particularly take place:

on social media platforms (such as TikTok, Instagram, Facebook, YouTube, or similar services),
in online advertisements,
in promotional campaigns,
as well as in the Platform’s own marketing communications.

The use for marketing purposes may only serve the presentation and promotion of the course and does not include the publication of the full course content.

By uploading content to the Platform, the Instructor consents to such marketing use.

Marketing or promotional use carried out by the Platform does not entitle the Instructor to additional compensation or revenue unless otherwise agreed separately between the Platform and the Instructor.

4.4 Recommendation Systems

The Platform may use algorithmic or automated recommendation systems in order to display relevant courses, content, or other offers to Users.

Recommendations may be based in particular on:

the User’s previous activity on the Platform,
viewed or purchased courses,
search history,
selected language, category, or interests,
as well as the behavior or preferences of other Users.

The Platform does not guarantee that the content displayed by the recommendation system will fully meet the User’s individual needs or expectations.

The Platform reserves the right to modify, develop, or expand the operation of recommendation systems from time to time.

The Platform strives to provide Users with understandable information about how recommendation systems operate.

4.5 Content Deletion

The Instructor is entitled to request the deletion of content uploaded to the Platform in accordance with the conditions set out in these Terms.

If content is deleted, the Platform will remove it from its systems.

Deleted content will not be used or retained by the Platform, except where retention is required by law or temporarily necessary for technical reasons.

4.6 License Granted to Users

For courses purchased or made available through the Platform, the User is granted access in the form of a limited, non-exclusive, non-transferable license.

The license allows access exclusively:

for personal learning purposes,
through the Platform interface,
during the access period.

The license does not grant the right to:

download the content,
republish it,
use it for commercial purposes,
or provide access to other persons.

The content license does not constitute a transfer of ownership.

The User’s access right is personal, non-transferable, non-resalable, and non-inheritable.

The User is not entitled to share access to the content with others or to provide access to multiple persons.

4.7 AI-Based Processing, Translation, and Localization

The Instructor acknowledges and accepts that the Platform may process uploaded content using automated or artificial intelligence-based tools to the extent necessary for the provision, development, localization, searchability, accessibility, and marketing of the service.

Such processing may include, in particular:

automatic subtitle generation,
translation,
dubbing,
creation of summaries,
generation of metadata,
indexing for search and recommendation purposes,
as well as partial technical transformation of the content.

The Platform performs such processing in accordance with these Terms, the Privacy Policy, the Instructor Terms, and applicable laws.

The Instructor acknowledges that the results of AI-based processing may not always be error-free; therefore, the Platform does not guarantee the full accuracy of automatically generated translations, subtitles, summaries, or other supplementary elements.

4.8 Presentation and Promotional Use of Course Excerpts

The Instructor expressly consents that the Platform may use reasonable excerpts of the course, preview materials, frames, title, description, cover image, metadata, language versions, and related promotional elements for the purpose of promoting the Platform or the course.

Such use may take place on the Platform’s own interfaces, mobile applications, search interfaces, newsletters, social media platforms, partner channels, advertisements, or other online and offline marketing tools.

No additional remuneration shall be due to the Instructor for such use, unless otherwise agreed in writing between the parties.

5. Payment, Refunds, and Instructor Payouts

5.1 Payments

Payments on the Platform are processed through external payment service provider(s) designated by the Platform. The payment service provider is responsible for the technical processing of payments and the operation of the related financial infrastructure.

The Platform is entitled to technically handle payments received from Users in connection with transactions carried out on the Platform, to collect fees or organize their collection, and to settle accounts with the Instructor after taking into account applicable rules, deductions, commissions, refunds, payment costs, taxes, and other adjustments.

In the course of processing payment transactions, the Platform does not qualify as a bank or an independent payment service provider.

5.2 Refund Period

The Platform ensures that Users are granted rights in accordance with applicable mandatory consumer protection laws.

If the User qualifies as a consumer, in the case of purchasing digital content or digital services, the User is generally entitled to a 14-day right of withdrawal, unless such right is excluded under applicable law upon commencement of performance.

Before access to digital content begins, the Platform clearly informs the User that:

performance may begin immediately after purchase,
this requires the User’s explicit prior consent,
and the User may acknowledge that by giving such consent, they may lose their right of withdrawal.

If the User expressly consents during the purchase process to the immediate commencement of the digital service and simultaneously acknowledges the loss of the right of withdrawal, then upon activation of access or the start of course consumption, the User loses the right of withdrawal in accordance with applicable laws.

If such consent or acknowledgment has not been properly obtained, the User’s right of withdrawal shall be governed by the applicable mandatory legal provisions.

The Platform is also entitled to apply a separate refund or complaint policy, which may provide more favorable conditions for the User than the statutory minimum.

The User may initiate a refund or complaint particularly in the following cases:

the course is defective or inaccessible,
the content significantly differs from its description,
the service suffers from a significant technical issue,
or any other legally justified consumer complaint arises.

The Platform is entitled to assess refund requests individually and decide in accordance with applicable laws and internal policies.

Defective performance of digital content

If digital content available on the Platform does not conform to the contract, is not accessible, or significantly differs from its description, the User is entitled to request repair or replacement of the service.

If repair or replacement is not possible, the User is entitled to request a proportionate price reduction or refund in accordance with applicable laws.

5.3 Instructor Revenues

Revenue generated from course sales through the Platform to which the Instructor is entitled shall be determined in accordance with the separate settlement rules between the Instructor and the Platform.

The Instructor is entitled to the portion of revenue obtained through the Platform that remains after deduction of the Platform’s commission, payment service costs, refunds, chargebacks, applicable taxes, promotional adjustments, and other deductions specified in the Instructor Terms.

The Instructor acknowledges that the Platform is entitled to commission or other service fees for operating the marketplace, providing the technical infrastructure, ensuring payment and customer management processes, and conducting marketing and promotional activities.

5.4 Payout Period

The Platform pays out revenues from course sales to the Instructor no earlier than 30 days after the purchase.

This delayed payout ensures that:

the refund period has expired,
payment chargebacks can be handled,
and any potential legal violations can be investigated.

The Platform executes payouts on a periodic basis according to the payment details provided by the Instructor.

5.5 Refunds and Deductions

If a purchase is refunded, the corresponding amount will be deducted from the Instructor’s revenue.

If a refund or claim related to a legal violation arises at a time when the relevant revenue has already been paid to the Instructor, the Platform is entitled to deduct the corresponding amount from the Instructor’s future revenues.

If the Instructor’s future revenues do not cover such claims, the Platform is entitled to request reimbursement of the relevant amount from the Instructor.

5.6 Withholding of Payments

The Platform is entitled to temporarily withhold payments to the Instructor if:

there is suspicion of copyright infringement or other legal violations,
mass refunds occur,
there is suspicion of fraud or abuse,
or legal obligations require such action.

5.7 Financial Role of the Platform

The Platform operates as a digital marketplace and intermediary infrastructure that technically enables and organizes the acquisition of access to courses through the Platform.

The Platform is entitled to organize and operate payment, collection, invoicing, customer management, settlement, and related administrative processes necessary for transactions, either through its own systems or by using external service providers.

The Platform does not qualify as a bank or an independent payment service provider. The technical processing of payments may be carried out through the infrastructure of external payment or financial service providers.

Depending on the legal and tax classification of a specific transaction, the status of the buyer, the status of the Instructor, the place of performance, the applied payment infrastructure, and the applicable laws, the Platform is entitled to participate in invoicing, tax handling, and settlement processes related to purchases.

The Platform’s involvement in payments, invoicing, tax handling, and settlement does not in itself mean that the Platform becomes the provider of the professional content of the course or replaces the Instructor in the performance of the content.

The financial administration, collection, or settlement activities performed by the Platform do not in themselves result in the Platform becoming the provider of the digital content supplied by the Instructor.

5.8 Promotions and Pricing

The base price of a course is determined by the Instructor.

The Platform is entitled to display different consumer prices to Users based on marketing campaigns, discounts, coupons, regional pricing, currency conversion, testing, platform-wide promotions, or other commercial considerations, provided that settlement with the Instructor is carried out in accordance with the separate financial rules between the Platform and the Instructor.

The application of such promotions does not alter the base price set by the Instructor and does not mean that the Platform becomes the seller of the course.

The Instructor acknowledges that the Platform, as a marketplace operator, is entitled to determine promotional and offer conditions on the Platform, provided that this does not violate mandatory legal provisions or separate agreements with the Instructor.

Promotions or pricing decisions applied by the Platform do not in themselves constitute a breach of contract and do not give rise to claims for damages by the Instructor, unless otherwise required by mandatory legal provisions or separate agreements between the parties.

5.9 Tax Provisions

Unless otherwise indicated, the consumer prices displayed on the Platform are gross prices, which may include value added tax (VAT) or similar consumption taxes applicable based on the User’s place of residence, stay, or registered office.

The Platform is entitled to determine and apply the invoicing, tax handling, and administrative model applicable to a given transaction in accordance with relevant laws, taking into account in particular:

the consumer or business status of the buyer,
the legal status of the Instructor,
the place of performance,
the tax rules applicable to digital services within the European Union and other relevant jurisdictions,
as well as the applied payment and platform infrastructure.

The Instructor is responsible for independently complying with all tax and legal obligations applicable to their own activities, revenues, invoicing, income taxation, social security, accounting, and other obligations.

The Platform fulfills its own tax and administrative obligations in accordance with applicable laws relating to its operations and transactions carried out through the Platform; however, the Platform assumes no responsibility for the Instructor’s failure to comply with their own tax, invoicing, or accounting obligations.

During settlement with the Instructor, the Platform is entitled to take into account and deduct any amounts that must be deducted or handled in connection with the transaction in accordance with applicable laws, the Instructor Terms, or the rules of the payment infrastructure.

6. Prohibited Activities

Users are required to use the Platform’s services in compliance with applicable laws and the provisions of these Terms.

In particular, the following activities are prohibited when using the Platform.

6.1 Unauthorized Access and Account Use

It is prohibited to:

use another User’s account without authorization,
share a user account with other persons,
circumvent the Platform’s systems or security measures,
disrupt or hinder the operation of the Platform.

6.2 Unauthorized Use of Content

Courses and educational content available on the Platform may only be used for personal learning purposes.

In particular, it is prohibited to:

download or record course videos,
copy videos by means of screen recording,
republish teaching materials on other websites,
use content for commercial or public purposes without the authorization of the rights holder.

6.3 Unlawful Content

It is prohibited to upload or publish content that:

infringes the copyrights of third parties,
infringes the personality rights of others,
contains information that is unlawful or misleading,
contains hateful, harassing, or otherwise unlawful content.

6.4 Use of Automated Systems

It is prohibited on the Platform to use:

automated data collection (scraping),
robots or automated systems,
mass downloading or copying of Platform content.

6.5 Abusive Use of AI Systems

It is prohibited to use the Platform’s AI-based functions:

to circumvent the operation of the Platform,
to overload the system,
or for purposes unrelated to course materials.

AI-based chat and voice-based functions may only be used to answer questions related to course content.

6.6 Spam and Abuse

It is prohibited on the Platform to:

upload spam-like content,
publish mass-generated or low-quality courses,
use misleading course descriptions.

6.7 Sanctions

If a User violates the rules set out in this chapter, the Platform is entitled to:

remove the content,
temporarily suspend the user account,
or permanently terminate the user account.

The Platform is also entitled to take any necessary measures to stop the infringements.

6.8 Prohibited Content

Only educational content that complies with applicable laws and the Platform’s community rules may be published on the Platform.

In particular, it is prohibited to upload or publish content that is unjustified or unrelated to an educational purpose and is:

pornographic or explicitly sexual in nature,
unjustifiably violent or brutal,
harmful or inappropriate for minors,
promoting or supporting illegal activities,
hateful, discriminatory, or harassing,
misleading or manipulated digital content that may mislead users,
promoting the use of drugs, weapons, or other illegal activities.

The Platform reserves the right to remove such content without prior warning.

If an uploaded course addresses any such topic or contains sensitive or disturbing scenes but is expressly educational in nature, this must be clearly indicated in the course description.

6.9 Ratings and Feedback

The Platform may allow Users to provide ratings and feedback on courses.

In particular, it is prohibited to:

publish false or misleading reviews,
submit reviews in the name of another person,
manipulate or purchase reviews,
pressure others to remove or modify reviews.

The Platform is entitled to remove such reviews.

6.10 Circumvention of the Platform

Instructors are not entitled to engage in activities while using the Platform that are intended to circumvent the Platform’s payment or sales system.

In particular, it is prohibited to:

direct Users to an external payment interface,
encourage the external sale of courses sold on the Platform,
publish offers aimed at circumventing the Platform’s commission.

6.11 Data Collection and Use

It is prohibited to collect, copy, or use the data of Users available on the Platform without the Platform’s authorization.

In particular, it is prohibited to:

collect User data in bulk,
collect data for marketing or advertising purposes,
use automated data collection systems.

6.12 Content Moderation

The Platform is entitled to review, restrict, hide, re-rank, or remove content published on the Platform if such content:

violates these Terms,
violates the law,
infringes the rights of third parties,
violates the Platform’s separate policies, community guidelines, content or quality requirements,
or creates security, operational, reputational, consumer protection, or legal risks.

The Platform is entitled to remove content without prior notice, especially in cases of serious, repeated, or obvious violations.

Uploading content to the Platform does not in itself give the Instructor the right to have the Platform publish, recommend, rank, advertise, or continuously keep such content available.

The Platform applies moderation measures only to the extent necessary and proportionate.

6.13 Protection of the Platform

The Platform is entitled to take any technical or organizational measures necessary to ensure the security and stable operation of the Platform.

This may particularly include:

restricting or temporarily locking user accounts,
restricting access,
blocking automated or suspicious activities,
applying technical protective measures.

6.14 Reporting Infringing Content

The Platform provides Users and third parties with the opportunity to report content available on the Platform that is allegedly unlawful or in violation of policies.

Reports may particularly concern:

content infringing copyright,
content infringing personality rights,
misleading or illegal content,
content violating the provisions of these Terms.

Reports may be submitted through the Platform’s official contact email address.

The Platform may examine such reports and is entitled to take the necessary measures, including restricting or removing the content.

6.15 Principles of Content Moderation

The Platform is entitled to use automated or human moderation systems in order to ensure the security and lawful operation of the Platform.

Moderation may particularly include:

removal of unlawful content,
restriction of content that violates policies,
temporary or permanent restriction of user accounts.

Moderation decisions are made on the basis of the Platform’s internal guidelines and applicable laws.

6.16 Notification, Explanation, and Remedy Options in Moderation Decisions

If the Platform removes, restricts, hides, demonetizes, downranks the ranking of, or otherwise limits a User’s content, or temporarily or permanently restricts a User’s account, the Platform may – unless prohibited by law or security reasons – provide an explanation of the essence of the decision.

The Platform is entitled to take immediate action particularly where:

there is suspicion of a legal violation,
the rights or safety of other persons are at risk,
the operation, integrity, or IT security of the Platform may be harmed,
or this is required by law, an authority request, or a court decision.

The User is entitled to submit comments or a request for review against a moderation decision through the Platform’s official contact channels. The Platform will examine the request within a reasonable time; however, it is not required to change the decision if it continues to consider it lawful and well-founded.

This section does not limit the Platform’s right to take immediate action against content that is unlawful, abusive, misleading, or in violation of the Platform’s policies.

6.17 Procedure for Reporting and Acting on Infringing Content

The Platform provides the possibility for Users, rights holders, authorities, or other affected persons to report content available on the Platform that is allegedly unlawful or infringing.

Where possible, the report should contain:

the data or reference necessary for the precise identification of the disputed content,
a description and brief reasoning of the alleged infringement,
where relevant, information supporting the reporter’s right or involvement,
as well as the reporter’s contact details.

The Platform examines reports in accordance with applicable laws and is entitled in particular to take the following measures:

leave the content unchanged,
temporarily restrict or hide the content,
remove the content,
restrict access,
temporarily or permanently restrict the related user account,
and, where necessary, notify an authority or other competent body.

The Platform handles reports to the extent necessary and proportionate and strives to inform the affected parties of the decision within a reasonable time, unless this is excluded by law, an authority request, or security reasons.

If the uploader of the content or the reporter disputes the Platform’s decision, they are entitled to submit an internal complaint or request for review through the Platform’s official contact channels. The Platform will examine the complaint within a reasonable period.

The procedure set out in this section does not affect the right of the reporter or the affected person to assert their claim directly before a court, authority, or other competent forum.

6.18 Notices Relating to Copyright and Intellectual Property Rights

The Platform respects copyrights and other intellectual property rights and expects Users and Instructors to do the same.

If a rights holder or their representative believes that content published on the Platform infringes their copyright or other intellectual property rights, they are entitled to submit a notice of infringement through the Platform’s official contact channels.

Where possible, the notice should contain:

precise identification of the disputed content (e.g. link or course title),
a brief description of the alleged infringement,
the name and contact details of the rights holder or their representative,
a statement that the notifier acts in good faith and that, according to the information available to them, the content is infringing.

The Platform may examine the notice and is entitled in particular to take the following measures:

temporary restriction of the content,
removal of the content,
warning or restriction of the related user account,
and termination of the user account in the event of repeated infringement.

The Platform is entitled to notify the uploader of the affected content about the notice and to provide them with an opportunity to submit comments regarding it.

The Platform does not undertake to conduct prior review of every uploaded content item; however, it will examine notices of infringing content within a reasonable time and take action where necessary.

6.19 Handling of Repeat Infringers

The Platform reserves the right to temporarily or permanently exclude from the use of the Platform those Users or Instructors who repeatedly violate the provisions of these Terms or the rights of third parties, in particular copyrights or intellectual property rights.

Repeated infringement particularly includes cases where a User or Instructor:

uploads infringing content on multiple occasions,
violates the Platform’s community rules on multiple occasions,
intentionally circumvents the Platform’s moderation decisions,
repeatedly infringes the rights of other users or rights holders.

The Platform is entitled, in particular, to take the following measures against such users:

issue a warning,
temporarily restrict the account,
suspend monetization of the content,
temporarily or permanently terminate the account.

The Platform applies such measures only to the extent necessary and proportionate.

7. Limitation of Liability

7.1 Role of the Platform

The Platform operates as a digital marketplace that provides the technical infrastructure for the display, searchability, marketing, and accessibility of digital educational content between Instructors and Users.

The Platform does not create, edit, or regularly review the professional accuracy of content uploaded by Instructors and – except where required by mandatory law – does not assume responsibility for whether a course published by an Instructor meets the individual expectations of the User in every respect.

Instructors bear sole responsibility for the legality, origin, professional correctness, accuracy, timeliness, and respect for third-party rights of the content uploaded to the Platform.

As an information society service, the Platform qualifies as a hosting service provider. Under applicable law, the Platform is not required to carry out general prior review or active monitoring of uploaded content.

7.2 Educational Content

The Platform does not assume responsibility for:

the accuracy of content published by Instructors,
the professional quality of courses,
or the consequences of decisions made based on the courses.

Content available on the Platform is provided solely for educational and informational purposes.

7.3 AI-Based Services

Certain functions of the Platform may use technologies based on artificial intelligence.

Responses, summaries, translations, or other content generated by AI systems are the result of automated systems; therefore, their accuracy, completeness, or timeliness is not guaranteed.

Users use AI functions at their own risk.

AI services related to videos are primarily intended to process and interpret information contained in the given video or course. If the User asks the AI system a question unrelated to the content of the video, the system may provide an irrelevant, inaccurate, or incomplete answer.

Information generated by AI systems does not constitute professional, legal, financial, or other advice.

AI functions provided by the Platform (automatic translation, subtitle generation, quiz generation) are based on machine algorithms. The Service Provider does not guarantee 100% linguistic or professional accuracy of these functions.

The Service Provider assumes no liability for direct or indirect damages resulting from mistranslated technical terms or inaccurate summaries generated by AI. It is the Instructor’s duty to review AI-generated content (for example translated subtitles) before publication.

7.4 Operation of the Platform

The Platform strives to ensure the continuous and reliable operation of its services; however, it does not guarantee that the services:

will operate without interruption,
will be error-free,
or will remain available at all times.

During the operation of the Platform, the service may be temporarily limited or unavailable due to technical maintenance, updates, or unforeseen technical events.

In the interest of operational security, the Platform applies regular technical backups and data protection measures, and strives to restore the system as quickly as possible in the event of technical error or service interruption.

The Platform assumes no liability for damages arising from temporary service outages or technical errors.

The Platform strives to ensure high availability.

7.5 Third-Party Service Providers

In operating the Platform, the Service Provider may use various third-party service providers.

Such service providers may include in particular:

payment service providers,
server or hosting providers,
technology and software providers,
as well as other administrative or professional service providers (for example accounting or tax service providers).

These service providers operate under their own service terms. The Platform is entitled to change the service providers it uses from time to time.

The Platform assumes no liability for problems or damages arising from the operation, errors, or service outages of third-party service providers.

7.6 Limitation of Liability for Damages

The liability of the Platform is limited to the maximum extent permitted by applicable mandatory law.

The Platform shall not be liable for any indirect or consequential damages, including in particular:

loss of revenue,
loss of data,
business loss,
or any other damages arising from the use or inability to use the Platform.

The Platform strives to ensure continuous availability of the service; however, it does not guarantee that the service will operate without interruption or error.

In particular, the Platform assumes no liability for:

temporary service outages,
technical errors or maintenance,
network issues,
or disruptions arising from the operation of third-party service providers.

To the extent permitted by mandatory law, the total liability of the Platform in connection with a given claim shall not exceed the amount actually paid by the affected User to the Platform during the 12 months preceding the claim.

These limitations of liability do not affect the liability of the Service Provider in cases where limitation of liability is excluded by applicable law, in particular in cases of intentional misconduct, gross negligence, or violation of mandatory consumer protection rules.

7.7 Indemnification

The Instructor undertakes to indemnify and hold harmless the operator of the Platform, its officers, staff, and users from any claims, damages, losses, or costs arising from content published by the Instructor, the unlawful nature of such content, or the Instructor’s violation of these Terms.

This includes in particular:

claims arising from copyright infringement,
the publication of unlawful or misleading content,
as well as damages suffered by users of the Platform through the use of such content.

The Instructor is obliged to reimburse any costs or damages incurred in the settlement of such claims.

7.8 Provision of the Service “As Is”

The Platform’s services are provided on an “as is” and “as available” basis.

The Platform makes no express or implied warranty, in particular regarding:

the error-free nature of the service,
the uninterrupted operation of the service,
the accuracy of the content available on the Platform,
or the results derived from the service.

The User uses the Platform’s services at their own risk.

7.9 Modification of Functions and Services

The Platform is entitled to modify, restrict, or discontinue certain functions, services, or content elements of the service at any time.

This may particularly relate to:

the introduction of new functions,
the modification of existing functions,
the discontinuation of certain services.

The Platform assumes no liability for any damages resulting from such modifications or discontinuations.

7.10 Review of AI Content

Functions available on the Platform that are based on artificial intelligence rely on automated systems, and the accuracy or completeness of the content they generate is not guaranteed.

It is the User’s responsibility to verify information generated by AI systems using their own judgment, especially where such information forms the basis of decision-making.

Content generated by AI systems does not constitute professional, legal, financial, or medical advice.

7.11 Discretion in the Operation of the Platform

Certain services of the Platform – in particular recommendation systems, search rankings, and marketing appearances – may be based on algorithmic or automated systems.

The Platform is entitled, at its own discretion, to modify, develop, or restrict the operation of such systems.

The Platform does not guarantee that any course or content will appear in search results, recommendations, or marketing campaigns.

The operation of algorithmic systems does not give rise to any claim for damages by the Instructor.

7.12 Disputes Between Users and Instructors

The Platform is not obliged to participate in the resolution of disputes between Users, Instructors, corporate clients, or other third parties.

If a dispute arises between a User and an Instructor, particularly in relation to the content, quality, professional correctness, legality, communication, or access conditions of a course, the Platform is entitled – but not obliged – to provide customer support, mediation, or technical assistance, and to take temporary measures in accordance with the rules of the Platform.

In such disputes, the Platform is not considered the party responsible for the professional performance of the Instructor, nor an arbitrator or representative; however, it is entitled to take the restrictive, moderation, access-management, or financial measures necessary to ensure the operation of the Platform, the protection of Users, and lawful operation.

7.13 Fraud Prevention, Risk Management, and Abuse

The Platform is entitled to apply automated and human review systems in order to detect fraud, abuse, unauthorized access, suspicious payments, mass refunds, manipulative reviews, financial abuse, promotional abuse, fake accounts, and other risky conduct.

At its own discretion, the Platform is entitled to:

withhold certain transactions,
delay payouts,
restrict promotional eligibility,
temporarily lock accounts,
request additional identification,
or restrict part of the service in the event of suspicious activity.

The Platform assumes no liability for damages resulting from the fact that it applied fraud prevention or security measures in good faith and in order to protect the system.

If it is subsequently established that any transaction, account, or activity was fraudulent, unlawful, or abusive, the Platform is entitled to modify the settlement of the related amounts, withhold payouts, offset or reclaim amounts, and take the necessary legal or official steps.

7.14 Exclusion of Mass Claims and Individual Enforcement of Claims

To the extent permitted by applicable mandatory law, the User undertakes to assert claims against the Platform only in their own name and on an individual basis, and is not entitled to bring such claims in the form of class, collective, representative, or mass proceedings.

If this provision is not applicable or is partially invalid under the law of any country, this shall not affect the validity of the remaining provisions of these Terms, and the provision shall be applied to the broadest extent permitted by law.

This provision does not limit mandatory legal remedies granted to consumers by law.

8. Termination of the Contract

8.1 Duration of the Contract

The contract established between the User and the Platform under these Terms comes into existence upon registration and remains in effect as long as the User’s account remains active.

8.2 Termination of the Contract by the User

The User is entitled to request the termination of their account created on the Platform at any time.

Upon termination of the account, the contract established under these Terms shall terminate.

Upon termination of the contract, the User loses access to the Platform’s services, except in cases where these Terms provide otherwise.

8.3 Termination of the Contract by the Platform

The Platform is entitled to terminate the User’s account if:

the User violates the provisions of these Terms,
the User engages in unlawful activity,
the User provides false or misleading information,
or the User engages in activity that endangers the security of the Platform.

The Platform is entitled to terminate the account without prior warning in the event of serious or repeated violations.

8.4 Consequences of Termination

Upon termination of the contract:

the User’s access to the Platform’s services shall cease,
the user account may be deactivated or deleted.

If the Instructor’s account is terminated, the Platform is entitled to restrict the availability of the courses uploaded by the Instructor in accordance with the rules set out in these Terms.

8.5 Provisions Remaining in Force After Termination of the Contract

Following termination of the contract, the following sections shall in particular remain in force:

content and copyrights,
payments and payouts,
limitation of liability,
indemnification,
as well as any provisions which by their nature are intended to remain applicable after termination of the contract.

8.6 Termination or Transfer of the Service

The Platform is entitled to modify, reorganize, or terminate the operation of the service in whole or in part.

The Platform is also entitled to transfer its rights and obligations arising from the legal relationship established under these Terms to another business entity, in particular in the event of a merger, acquisition, transfer of shares or assets, corporate reorganization, or transfer of the operation of the service.

The Platform strives to inform Users in due time if the service is terminated or substantially modified.

This section shall not be interpreted as entitling the Platform to unreasonably terminate lawfully acquired, valid, and existing access rights or to do so in a manner contrary to mandatory applicable law.

9. Amendment of the Terms

9.1 Right to Amend

The Platform reserves the right to amend or update these General Terms and Conditions from time to time.

Amendments may be necessary in particular:

in the event of the introduction of new services or functions,
due to changes in law,
in the event of modifications to the operation of the Platform,
or for security and technical reasons.

The Platform archives previous versions of the Terms and will make them available to Users upon request at any time.

9.2 Entry into Force of Amendments

The amended Terms shall enter into force upon publication on the Platform, unless the Platform specifies a different effective date.

If an amendment materially affects the rights and obligations of Users or Instructors, the Platform strives to provide prior notice in an appropriate manner and within an appropriate time.

The amendment shall not adversely affect consumer or contractual rights relating to purchases already completed or existing access rights that are protected under mandatory applicable law.

9.3 Continued Use of the Service

If the User continues to use the Platform’s services after the amended Terms have entered into force, such use shall be deemed acceptance of the amended Terms.

If the User does not accept the amendments, the User is entitled to terminate their user account and cease using the Platform’s services.

9.4 Immediate or Urgent Amendments

The Platform is entitled to amend these Terms with immediate effect if justified by:

a change in law,
an order of an authority or court,
a security risk,
the prevention of abuse,
a technical vulnerability,
or the protection of the Platform and its Users.

Such amendments shall enter into force upon publication or at the time indicated by the Platform. The Platform strives to inform Users of such amendments in an appropriate manner.

10. Governing Law and Disputes

10.1 Governing Law

These General Terms and Conditions and legal relationships arising from the use of the Platform shall be governed by Hungarian law.

10.2 Settlement of Disputes

The Parties shall seek to resolve any disputes primarily by amicable means.

If a dispute cannot be resolved amicably, disputes arising from the legal relationship established under these Terms shall fall within the jurisdiction of the Hungarian courts, without prejudice to mandatory consumer protection and procedural rules.

If the User qualifies as a consumer, they may also apply to the court or other competent forum provided by the mandatory consumer protection rules applicable to them.

In disputes between the Instructor and the Platform arising from a non-consumer legal relationship, the competent Hungarian court having jurisdiction over the Service Provider’s seat shall have competence, depending on the applicable jurisdiction rules.

Arbitration (for Users in the United States): If the User has a residence or registered office in the territory of the United States of America, all disputes arising under these Terms shall be resolved through binding individual arbitration (for example, under the rules of the American Arbitration Association - AAA), instead of through ordinary court proceedings.

This provision does not affect the mandatory legal remedies available to consumers residing within the European Union.

Class Action Waiver: The User expressly and irrevocably waives the right to assert any dispute against the Service Provider in the form of a class action or representative proceeding. All claims may be brought only on an individual basis.

Jurisdiction (for EU and other Users): For those Users to whom Section 10.2 does not apply, the Parties stipulate the exclusive jurisdiction of the Hungarian courts having jurisdiction over the Service Provider’s seat, unless mandatory consumer protection rules require otherwise.

10.3 Consumer Rights

If the User qualifies as a consumer, the applicable consumer protection laws shall govern the settlement of disputes.

The consumer is entitled to bring proceedings before the court of their place of residence in accordance with the applicable legal rules.

The online dispute resolution platform operated by the European Commission is available to consumers for the out-of-court settlement of disputes.

Availability: https://ec.europa.eu/consumers/odr.

The User may also turn to the competent conciliation body according to their place of residence with consumer complaints.

10.4 Force Majeure

The Platform shall not be liable for events or service interruptions beyond its reasonable control, including in particular:

natural disasters,
acts of war,
internet or telecommunications outages,
government measures,
energy supply problems,
cyberattacks.

10.5 Limitation Period for Enforcement of Claims

Claims arising from the legal relationship between the Platform and the User shall be subject to the limitation period prescribed by applicable law.

If the User does not qualify as a consumer – in particular in the case of an Instructor or corporate client – the Platform and the User agree that any claim or dispute arising from the use of the Platform must be asserted no later than within one year from the occurrence of the event giving rise to the claim.

If this deadline is missed, the possibility of enforcing the claim shall cease, unless applicable law provides otherwise.

10.6 Partial Invalidity

If any provision of these Terms is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.

The invalid provision shall be replaced by a provision that comes as close as possible to the original intent of the invalid provision.

10.7 Failure to Enforce Rights

If the Platform fails to enforce any right or provision, this shall not constitute a waiver of such right.

The Platform shall remain entitled to enforce such right at a later time.

11. Miscellaneous Provisions

11.1 Entire Agreement

These Terms contain the complete set of terms governing the legal relationship between the Platform and the User regarding the use of the Platform.

If certain services of the Platform are subject to separate terms or policies (for example, Instructor Terms or other guidelines), such documents shall form part of these Terms.

11.2 Contact

Users may submit their questions or complaints relating to the Platform through the Platform’s official contact channels.

The Platform primarily communicates with Users electronically, in particular via email.

Notifications sent by the Platform by email shall be deemed legally effective upon delivery, unless applicable law provides otherwise.

11.3 Export Restrictions

The Platform’s services may not be used by persons or legal entities who are located in or have their registered office in a country against which the European Union or the United States has imposed a trade embargo or economic sanctions. By registering, the User declares that they are not listed on any such sanctions list.

Thank you for being a member of the YoomTen Platform community!